{"id":6571,"date":"2025-12-01T16:22:36","date_gmt":"2025-12-01T13:22:36","guid":{"rendered":"https:\/\/quickshipper.com\/complaint-management\/"},"modified":"2026-01-14T12:26:10","modified_gmt":"2026-01-14T09:26:10","slug":"complaint-management","status":"publish","type":"page","link":"https:\/\/quickshipper.com\/en\/complaint-management\/","title":{"rendered":"Complaint Management"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6571\" class=\"elementor elementor-6571 elementor-5248\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-049b5f7 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"049b5f7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bf601f0\" data-id=\"bf601f0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-670d842 elementor-widget elementor-widget-tx_about elh-el tx_about\" data-id=\"670d842\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;design_style&quot;:&quot;style_3&quot;}\" data-widget_type=\"tx_about.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"log-skill-section-2 pb-130 tx-section\">\r\n    <div class=\"container\">\r\n        <div class=\"log-skill-content-2 d-flex justify-content-between\">\r\n            <div class=\"log-skill-img-wrap position-relative\">\r\n                \r\n                                <div class=\"item-img-2 log-image-appear2 position-absolute\">\r\n                    <div class=\"inner-img img-parallax\">\r\n                        <img decoding=\"async\" class=\"log-img-rvl_2\"\r\n                            src=\"https:\/\/quickshipper.com\/wp-content\/uploads\/2025\/12\/IMG_5964.jpeg\"\r\n                            alt=\"IMG_5964\">\r\n                    <\/div>\r\n                <\/div>\r\n                \r\n                                <div class=\"item-img-3 log-image-appear3 position-absolute\">\r\n                    <div class=\"inner-img img-parallax\">\r\n                        <img decoding=\"async\" class=\"log-img-rvl_3\"\r\n                            src=\"https:\/\/quickshipper.com\/wp-content\/uploads\/2025\/11\/14.jpg\"\r\n                            alt=\"14\">\r\n                    <\/div>\r\n                <\/div>\r\n                \r\n            <\/div>\r\n            <div class=\"log-skill-text-wrap\">\r\n                <div class=\"log-skill-wrap-1\">\r\n                    <div class=\"log-section-title-1 log-text headline pera-content\">\r\n                                                <div class=\"subtitle text-uppercase wow fadeInRight tx-subTitle\"  data-wow-delay=\"300ms\" data-wow-duration=\"1000ms\">\r\n                                                        QUICKSHIPPER                        <\/div>\r\n                        \r\n                        <h2 class=\"tx-title section_title tx-split-text split-in-right\">Complaint Procedure and Mechanism<\/h2>\r\n                                                <p>A complaint is an individual right. Therefore, the complainant is under our guarantee and responsibility. The complainant cannot be held liable for submitting a complaint. QS Mikro Da\u011f\u0131t\u0131m A.\u015e. is committed to providing services at the highest standards. In this regard, as a company holding the ISO 10002 Quality Certification, we aim to maintain customer satisfaction at the highest level. If you are not satisfied with the service provided, we will do our utmost to resolve your complaint quickly, fairly, and transparently. QS Mikro Da\u011f\u0131t\u0131m A.\u015e. will investigate and resolve all complaints in a competent, diligent, and impartial manner. Complaint procedures and mechanisms are publicly available in local languages.\n\nIf you have a complaint;\n\n<br><br>Please inform or contact our Customer Representatives.\n\n<strong>musterihizmetleri@quickshipper.com\n<\/strong>\n\n<br>Rabia YAHN\u0130C\u0130 <strong>+90 552 688 61 53<\/strong>\n\n<br>Elif CAN <strong>+90 552 204 59 44<\/strong>\n\n<br>Banu SAL\u0130HO\u011eLU <strong>+90 533 336 48 55<\/strong>\n\n<br> <br>Our customer representatives will respond to the complaint within 1\u20133 days. If they are unable to provide a solution, they will directly contact the personnel listed below on your behalf. <br> <br>If you are unable to receive sufficient support from our Customer Representatives, please contact us directly.<\/p>\r\n                                            <\/div>\r\n\r\n                                        <div class=\"log-skill-progress-area mt-40\">\r\n                                            <\/div>\r\n                    \r\n                                    <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e40d419 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"e40d419\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-762595e\" data-id=\"762595e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6172f5e elementor-widget elementor-widget-tx_newsletter elh-el tx_newsletter\" data-id=\"6172f5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;design_style&quot;:&quot;style_2&quot;}\" data-widget_type=\"tx_newsletter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"laa-newsletter-1-area laa-redius-20 bg-default laa-scn-margin pt-40 pb-40 p-relative fix tx-section\" data-background=\"https:\/\/quickshipper.com\/wp-content\/uploads\/2024\/09\/text-slide-1-bg.webp\">\r\n\r\n        <div class=\"laa-newsletter-1-plane\">\r\n        <img decoding=\"async\" src=\"https:\/\/quickshipper.com\/wp-content\/uploads\/2025\/11\/envato-labs-image-edit-46-e1763111019588.png\"\r\n        alt=\"envato-labs-image-edit (46)\">\r\n    <\/div>\r\n    \r\n    <div class=\"container laa-container-1\">\r\n        <div class=\"laa-newsletter-1-wrap\">\r\n                        <h3 class=\"laa-newsletter-1-title laa-heading-1  laa-font-600 txaa-split-text-3 txaa-split-text-3-ani \">\r\n                Subscribe to Stay Updated with the Latest Developments in the World of Logistics.            <\/h3>\r\n            \r\n                        <div class=\"tx-newsletterForm\">\r\n                \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6721-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"6721\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/6571#wpcf7-f6721-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6721\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6721-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"laa-newsletter-1-form\">\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email-588\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email laa-newsletter-1-form-input\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Enter Your E-mail Address...\" value=\"\" type=\"email\" name=\"email-588\" \/><\/span>\n\t\t\t\t\t<button type=\"submit\" aria-label=\"name\" class=\"laa-newsletter-1-form-btn\">\n\t\t\t\t\t\t<i>\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\">\n\t\t\t\t\t\t\t\t<path d=\"M22 2L11 13\" stroke=\"#F62459\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n\t\t\t\t\t\t\t\t<path d=\"M22 2L15 22L11 13L2 9L22 2Z\" stroke=\"#F62459\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t<\/i>\n\t\t\t\t\t<\/button><\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n            <\/div>\r\n                    <\/div>\r\n    <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>QUICKSHIPPER Complaint Procedure and Mechanism A complaint is an individual right. Therefore, the complainant is under our guarantee and responsibility. The complainant cannot be held liable for submitting a complaint. QS Mikro Da\u011f\u0131t\u0131m A.\u015e. is committed to providing services at the highest standards. In this regard, as a company holding the ISO 10002 Quality Certification, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-6571","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/quickshipper.com\/en\/wp-json\/wp\/v2\/pages\/6571","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/quickshipper.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/quickshipper.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/quickshipper.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/quickshipper.com\/en\/wp-json\/wp\/v2\/comments?post=6571"}],"version-history":[{"count":4,"href":"https:\/\/quickshipper.com\/en\/wp-json\/wp\/v2\/pages\/6571\/revisions"}],"predecessor-version":[{"id":6577,"href":"https:\/\/quickshipper.com\/en\/wp-json\/wp\/v2\/pages\/6571\/revisions\/6577"}],"wp:attachment":[{"href":"https:\/\/quickshipper.com\/en\/wp-json\/wp\/v2\/media?parent=6571"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}