What is a Forwarder?

Known in English as “forwarders” and widely used in international transportation, freight forwarders are companies that organize all import and export processes carried out by traders by acting as an intermediary between cargo owners and main carrier companies. By working with a forwarder, you protect yourself from the possible disadvantages, effort, and time loss that may occur while trying to reach main carriers directly. Since forwarders undertake all these processes, the entire international transportation process becomes much easier for you.

In addition, due to their high business volumes and strong industry connections, forwarders are able to obtain advantageous rates and offer their customers more competitive costs compared to the prices you might receive directly from main carriers. Therefore, cooperating with a forwarder can also provide more cost-effective solutions from an economic perspective.

Companies providing forwarder services assume responsibility for transportation operations within the framework of the agreements they establish with their customers. In this context, the freight charges and additional costs specified in the quotation or contract are required to be paid by the service recipient.

SERVICE AREAS OF FREIGHT FORWARDER COMPANIES

The services provided by forwarder companies can generally be listed as follows:

• Customs clearance services

• International transportation

• Pre-carriage

• On-carriage (final delivery)

• Inland transportation

• Determination of transportation scope

• Offering carrier alternatives, carrier selection, and management of all transportation processes

• Cargo insurance

• Warehousing of shipments

• Handling services for shipments

• Operational planning and operations management

From another perspective, forwarder services can be described as companies acting almost like your own logistics department, effectively becoming your logistics staff. In this context, you can receive services and a level of care from forwarder companies that you may not be able to obtain from large main carriers. Since they take responsibility for service quality, customer satisfaction, and on-time delivery, they closely manage the entire process and work with expert teams across all transportation modes such as sea, road, and air freight. QuickShipper not only provides services in all of these areas, but also manages the tracking and organization of all processes, prevents potential issues, or, in case of any problems, works to resolve the process on your behalf as quickly as possible with its professional team, focusing on solution-oriented service for you.

By contacting the expert QuickShipper team, you can get answers to all your questions on this topic or any other subjects you are curious about.