A-Z Directory of E-Commerce Websites: eBay’s Services and E-commerce on eBay

eBay Inc. is an e-commerce company based in the United States that makes it easy to conduct consumer-to-consumer and business-to-consumer sales through its own marketplace. In this article, we will share explanations on questions and topics such as “how does eBay’s marketplace model work?”, “how are sales made on eBay?”, “eBay’s marketplaces”, “eBay’s product groups”, “eBay’s pricing model”, “eBay’s marketplace services”, “eBay’s cost model”, and “eBay’s seller-oriented services”.

eBay’s Marketplace Model

Operating with an online auction and shopping concept, eBay operates in more than 30 countries. Since eBay also includes the auction model and acts as an intermediary enabling buyers and sellers to purchase or sell various goods and services globally, it is a highly popular site with a very large volume. While using the eBay platform is free for buyers, sellers operate by paying a fee.

eBay Marketplaces

eBay, which also owns Skype and PayPal, operates under the name “eBay” in all markets it is present in except Turkey and Korea, adding the country extension at the end (e.g., ebay.de is used for Germany). If we list these countries: United States of America, United Kingdom, Canada (providing services in English and French), Australia (also hosting New Zealand), Belgium (providing services in French and Dutch), Germany, France, Italy, the Netherlands, Switzerland, Spain, India, Hong Kong, Malaysia, Ireland, the Philippines, Russia, Poland, Singapore, and Sweden. In addition to these countries, sales can be made to a total of 105 countries through the “Global Shipping Program”. Moreover, eBay has more than 110 million monthly users worldwide.

eBay’s Product Groups

Although eBay’s product groups vary from country to country, its most active categories can be listed as fashion, movies, books, motors, music, electronics, home, collectibles, art, garden, toys, sports, hobbies, industrial and business, beauty, and health. In addition, both new products and second-hand (used) products can be sold on eBay.

eBay’s Pricing Model

eBay’s main pricing model is based on the auction method. However, in addition to this, products can also be sold under a fixed-price option.

eBay’s Marketplace Services

eBay does not provide storage services to its users. However, it does offer assistance in the field of global shipping.

eBay’s Cost Model

eBay charges sellers fees based on certain items. These are collected as listing fees, service fees, final value fees related to sales, and advertising fees.

Seller-Oriented Services on eBay

It is not really possible to talk about services that provide specific advantages to sellers on eBay. Sellers who make sales through eBay have to manage their own operations themselves.

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