A-Z Directory of E-Commerce Websites: Bol.com’s Services and E-Commerce on Bol.com

Bol.com E-Commerce Platform

Bol.com operates as a dominant e-commerce marketplace in Belgium, the Netherlands, and Luxembourg. Taking Amazon’s business model as an example, Bol.com has successfully made a name for itself in the e-commerce market by establishing a subscription system similar to Amazon Prime through its service called “Select.”

Accordingly, in this section of our QuickShipper e-commerce academy, we will examine the Bol.com e-commerce platform from A to Z. In this part of our series where we cover e-commerce platforms in detail, we will explain topics such as: “How does Bol.com’s marketplace model work?”, “How are sales made on Bol.com?”, “Bol.com’s marketplaces”, “Bol.com’s product groups”, “Bol.com’s pricing model”, “Bol.com’s marketplace services”, “Bol.com’s cost model”, and “Bol.com’s seller-oriented services”.

BOL.COM MARKETPLACE MODEL

On Bol.com, where you can access many product categories, it is possible to sell a wide variety of products through the platform. After opening an account on the Bol.com platform, sellers need to list their products.

BOL.COM MARKETPLACES

Bol.com is highly active in the e-commerce markets of Belgium, the Netherlands, and Luxembourg. In addition, the number of users on the Bol.com e-commerce platform is approximately 15 million on a monthly basis.

BOL.COM PRODUCT GROUPS

On Bol.com, it is possible to access product groups such as books, garden and home supplies, health and lifestyle products, baby products, daily life products, entertainment products, music, computers, electronic products, food and cooking products, jewelry, watches, accessories, children’s clothing, and sports products. Through the Bol.com platform, both new (unused) products and second-hand (used) products can be offered for sale.

BOL.COM PRICING MODEL

Products offered for sale by sellers on Bol.com are listed for buyers using a fixed pricing model.

BOL.COM MARKETPLACE SERVICES

Bol.com offers services such as storage, returns, and fulfillment to its users.

BOL.COM COST MODEL

There is no registration fee for users on Bol.com. However, the platform charges its sellers a service fee and commission (based on a percentage), as well as a fixed sales fee for each product listed and sold. In addition, there are fees for offer placement and marketplace advertising. No fee is required to register on the platform.

SELLER-ORIENTED SERVICES ON BOL.COM

The Bol.com platform provides a high level of customer service and operates with a 30-day return policy. In addition, Bol.com’s call center operates between 8:00 a.m. and 4:00 p.m. Therefore, sellers can generally expect better customer service performance from the platform, which is known for delivering high-quality service.