ETSY, one of the marketplaces that operates with a high level of discipline, tries to strictly protect customer rights through various regulations. Accordingly, ETSY rewards sellers who value their customers and fully meet certain criteria by granting them the title of “star seller.” In order to obtain the Star Seller title, the three main elements that need to be paid attention to are listed below:

• Five-Star Rating
• Message response rates
• Logistics

FIVE-STAR RATING

One of the most important issues you need to pay attention to when selling on ETSY is how satisfied your customers are with the service you provide. Since your buyer can rate your service with stars after the sale is completed, this rating will also affect your future sales and customers. Therefore, if your store receives poor ratings, it may make your ETSY store look unfavorable, which can prevent you from making new sales and attracting new customers. For this reason, regardless of whether the sale is big or small, every sale should be carried out by paying attention to customer relations and establishing good and proper customer relationships. Accordingly, ETSY, which values customer satisfaction, considers the rating factor among the most important criteria for becoming a “Star Seller.” In this regard, if you have a goal such as becoming a “star seller” on ETSY, we recommend that you review your ratings so far and plan your future strategies accordingly.

MESSAGE RESPONSE RATES

Another important criterion for becoming a “star seller” on ETSY is the speed at which you respond to messages sent to you by customers. Buyers who shop online may have questions about the products they are interested in. In this context, one of the most important factors that allows customers to get quick and accurate answers to the questions they ask sellers is that it increases trust in the seller and the products. On e-commerce platforms like ETSY, there may be more than one seller in the same store. Therefore, a buyer may ask the same question to more than one seller. In such a case, the seller who provides the correct and fastest response will gain an advantageous position compared to other stores. In addition, ETSY takes this situation into account and aims to reward the seller who gives the fastest and most accurate response.

LOGISTICS

Another important criterion you need to pay attention to in order to become a “star seller” on ETSY is the delivery of the product you sell. ETSY is very sensitive about deliveries being made on time and in the correct manner. In order to become a “star seller” on ETSY, it is very important to work with a successful and reliable carrier company for delivery.

At this point, you can receive the fastest and most reliable services for your ETSY sales from QuickShipper.

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